Select Currency
Terms of Service | Normality

Terms of Service

Last Updated: March 16, 2026

Brand: Normality

Legal Entity / Operator: Blackridge Investments LLC

Website Terms of Use for Blackridge Investments LLC

The website located at https://normality.cc (the "Site") is a copyrighted work belonging to Blackridge Investments LLC (the "Company", "us", "our", and "we"). Normality is a brand operated by the Company. Certain features of the Site, including software downloads, account access, dashboard functions, checkout flows, licenses, and support channels, may be subject to additional guidelines, terms, or rules that are posted on the Site or linked from it. All such additional terms, guidelines, and rules are incorporated by reference into these Terms.

These Terms of Service (these "Terms") set forth the legally binding terms and conditions that govern your use of the Site and related Normality-branded services (collectively, the "Services"). By accessing or using the Site or Services, you are accepting these Terms on behalf of yourself or the entity that you represent, and you represent and warrant that you have the right, authority, and capacity to enter into these Terms on behalf of yourself or the entity that you represent. You may not access or use the Site or Services or accept these Terms if you are not at least 18 years old. If you do not agree with all of the provisions of these Terms, do not access and/or use the Site or Services.

Please be aware that Section 8.2 contains provisions governing how to resolve disputes between you and the Company. Among other things, Section 8.2 includes an agreement to arbitrate which requires, with limited exceptions, that disputes between you and us shall be resolved by binding and final arbitration. Section 8.2 also contains a class action and jury trial waiver.

Unless you opt out of the agreement to arbitrate within 30 days: (1) you will only be permitted to pursue disputes or claims and seek relief against us on an individual basis, not as a plaintiff or class member in any class or representative action or proceeding, and you waive your right to participate in a class action lawsuit or class-wide arbitration; and (2) you are waiving your right to pursue disputes or claims in a court of law and to have a jury trial.

1. Accounts

1.1 Account Creation

In order to use certain features of the Site or Services, you may be required to register for an account ("Account") and provide certain information about yourself as prompted by the registration flow. Normality account authentication and license-related account functions are currently handled in substantial part through KeyAuth. You represent and warrant that: (a) all required registration information you submit is truthful and accurate; and (b) you will maintain the accuracy of such information. You may delete your Account at any time, for any reason, by following the instructions available on the Site or in your dashboard. The Company may suspend or terminate your Account in accordance with Section 7.

1.2 Account Responsibilities

You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify the Company of any unauthorized use, or suspected unauthorized use, of your Account or any other breach of security. The Company cannot and will not be liable for any loss or damage arising from your failure to comply with these requirements.

2. Access to the Site and Services

2.1 License

Subject to these Terms, the Company grants you a non-transferable, non-exclusive, revocable, limited license to use and access the Site and Services solely for your own personal, noncommercial use, unless we expressly state otherwise in writing.

2.2 Certain Restrictions

The rights granted to you in these Terms are subject to the following restrictions:

Unless otherwise indicated, any future release, update, or other addition to functionality of the Site or Services shall be subject to these Terms. All copyright and other proprietary notices on the Site or on any content displayed on it must be retained on all copies thereof.

2.3 Modification

The Company reserves the right, at any time, to modify, suspend, or discontinue the Site or Services, in whole or in part, with or without notice to you. You agree that the Company will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Site, the Services, or any part thereof.

2.4 No Support or Maintenance

Except where we expressly provide support or maintenance in our sole discretion, you acknowledge and agree that the Company has no obligation to provide you with support, maintenance, or updates in connection with the Site or Services.

2.5 Ownership

You acknowledge that all intellectual property rights, including copyrights, patents, trademarks, service marks, and trade secrets, in the Site, the Services, and their content are owned by the Company or the Company's suppliers. Neither these Terms nor your access to the Site or Services transfers to you or any third party any rights, title, or interest in or to such intellectual property rights, except for the limited access rights expressly set forth in Section 2.1. The Company and its suppliers reserve all rights not granted in these Terms. There are no implied licenses granted under these Terms.

2.6 Feedback

If you provide the Company with any feedback or suggestions regarding the Site or Services ("Feedback"), you hereby assign to the Company all rights in such Feedback and agree that the Company shall have the right to use and fully exploit such Feedback and related information in any manner it deems appropriate. The Company will treat any Feedback you provide as non-confidential and non-proprietary. You agree that you will not submit to the Company any information or ideas that you consider to be confidential or proprietary.

3. Purchases, Licenses, and Related Policies

Access to Normality software, licenses, downloads, payments, and related account features may be subject to additional terms, product-specific conditions, and separate policy documents. By purchasing, downloading, activating, or using any software or license made available through the Site, you also agree to the applicable Software Licensing Agreement, Refund Policy, Privacy Policy, and, where applicable, the Beta Test Agreement.

Payments may be processed by third-party providers, including NOWPayments and any additional providers we may choose to use. We are not responsible for outages, transaction delays, or provider-side failures caused by those third parties. Unless otherwise required by law or expressly stated in a separate policy, purchases are final and licenses are revocable, limited rights to use our software and services rather than transfers of ownership.

4. Third-Party Links, Ads, and Other Users

4.1 Third-Party Links and Ads

The Site and Services may contain links to third-party websites and services and/or display advertisements for third parties (collectively, "Third-Party Links and Ads"). Such Third-Party Links and Ads are not under the control of the Company, and the Company is not responsible for any Third-Party Links and Ads. The Company provides access to these Third-Party Links and Ads only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to them. You use all Third-Party Links and Ads at your own risk, and should apply a suitable level of caution and discretion in doing so. When you click on any Third-Party Links and Ads, the applicable third party's terms and policies apply, including the third party's privacy and data gathering practices.

4.2 Other Users

Your interactions with other Site users are solely between you and such users. You agree that the Company will not be responsible for any loss or damage incurred as the result of any such interactions. If there is a dispute between you and any Site user, we are under no obligation to become involved.

4.3 Release

You hereby release and forever discharge the Company and its officers, employees, agents, successors, and assigns from, and hereby waive and relinquish, each and every past, present, and future dispute, claim, controversy, demand, right, obligation, liability, action, and cause of action of every kind and nature, including personal injuries, death, and property damage, that has arisen or arises directly or indirectly out of, or that relates directly or indirectly to, the Site or Services, including any interactions with other Site users or any Third-Party Links and Ads.

If you are a California resident, you hereby waive California Civil Code Section 1542 in connection with the foregoing, which states that a general release does not extend to claims which the releasing party does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement.

5. Disclaimers

THE SITE AND SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS, AND THE COMPANY AND ITS SUPPLIERS EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT.

WE MAKE NO WARRANTY THAT THE SITE OR SERVICES WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE.

If applicable law requires any warranties with respect to the Site or Services, all such warranties are limited in duration to ninety (90) days from the date of first use.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

6. Limitation on Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY OR ITS SUPPLIERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, LOST DATA, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE SITE OR SERVICES, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

ACCESS TO, AND USE OF, THE SITE AND SERVICES IS AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE, COMPUTER SYSTEM, ACCOUNT, OR DATA RESULTING THEREFROM.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THESE TERMS, FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO A MAXIMUM OF FIFTY U.S. DOLLARS (USD $50). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you.

7. Term and Termination

Subject to this Section, these Terms will remain in full force and effect while you use the Site or Services. We may suspend or terminate your rights to use the Site or Services, including your Account, at any time for any reason in our sole discretion, including for any use of the Site or Services in violation of these Terms.

Upon termination of your rights under these Terms, your Account and right to access and use the Site and Services will terminate immediately. The Company will not have any liability whatsoever to you for any termination of your rights under these Terms, including for termination of your Account. Even after your rights under these Terms are terminated, Sections 2.2 through 2.6 and Sections 3 through 9 will remain in effect.

8. General

8.1 Changes

These Terms are subject to occasional revision. If we make substantial changes, we may notify you by sending an email to the last email address you provided to us, if any, and/or by prominently posting notice of the changes on our Site. You are responsible for providing us with your most current email address. In the event that the last email address you provided is not valid, our dispatch of the email containing such notice will nonetheless constitute effective notice of the changes described in the notice. Continued use of our Site or Services following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the updated Terms.

8.2 Dispute Resolution

Please read the following arbitration agreement carefully. It requires you to arbitrate disputes with the Company, its parent companies, subsidiaries, affiliates, successors, assigns, and all of their respective officers, directors, employees, agents, and representatives (collectively, the "Company Parties") and limits the manner in which you can seek relief from the Company Parties.

8.2(a) Applicability of Arbitration Agreement

You agree that any dispute between you and any of the Company Parties relating in any way to the Site, the Services, or these Terms will be resolved by binding arbitration rather than in court, except that: (1) you and the Company Parties may assert individualized claims in small claims court if the claims qualify, remain in such court, and advance solely on an individual, non-class basis; and (2) you or the Company Parties may seek equitable relief in court for infringement or other misuse of intellectual property rights such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents.

This Arbitration Agreement shall survive the expiration or termination of these Terms and shall apply, without limitation, to claims that arose or were asserted before you agreed to these Terms or any prior version of these Terms. This Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies where permitted by law.

8.2(b) Informal Dispute Resolution

Before either party commences arbitration against the other, or initiates an action in small claims court if a party so elects, the parties will personally meet and confer telephonically or via videoconference in a good faith effort to resolve informally any dispute covered by this Arbitration Agreement (an "Informal Dispute Resolution Conference"). If you are represented by counsel, your counsel may participate, but you will also participate in the conference.

The party initiating a dispute must give notice to the other party in writing of its intent to initiate an Informal Dispute Resolution Conference (the "Notice"). The conference shall occur within forty-five (45) days after the other party receives such Notice, unless an extension is mutually agreed upon. Notice to the Company should be sent by email to [email protected]. The Notice must include your name, telephone number, mailing address, email address associated with your account, the same details for your counsel if any, and a description of the dispute.

8.2(c) Arbitration Rules and Forum

These Terms evidence a transaction involving interstate commerce, and notwithstanding any other provision herein with respect to the applicable substantive law, the Federal Arbitration Act, 9 U.S.C. Section 1 et seq., will govern the interpretation and enforcement of this Arbitration Agreement and any arbitration proceedings. If the Informal Dispute Resolution process does not resolve the dispute within sixty (60) days after receipt of your Notice, either party may finally resolve the dispute through binding arbitration.

The arbitration will be conducted by JAMS, an established alternative dispute resolution provider. Disputes involving claims and counterclaims with an amount in controversy under USD $250,000, not inclusive of attorneys' fees and interest, shall be subject to the current version of JAMS' Streamlined Arbitration Rules and Procedures. All other claims shall be subject to the current version of JAMS' Comprehensive Arbitration Rules and Procedures. JAMS rules are available at https://www.jamsadr.com.

A party who wishes to initiate arbitration must provide the other party with a written request for arbitration that includes the claimant's contact details, the legal claims asserted, the factual bases of those claims, the remedy sought, an accurate good-faith calculation of the amount in controversy in United States Dollars, a statement certifying completion of the Informal Dispute Resolution process, and evidence that the requesting party has paid any necessary filing fees.

Unless you and the Company otherwise agree, and unless the Batch Arbitration process described below is triggered, the arbitration will be conducted in the county where you reside. If JAMS is not available to arbitrate, the parties will select an alternative arbitral forum. Subject to the applicable rules, the arbitrator may direct a limited and reasonable exchange of information between the parties consistent with the expedited nature of arbitration.

8.2(d) Authority of Arbitrator

The arbitrator shall have exclusive authority to resolve all disputes subject to arbitration hereunder, including any dispute related to the interpretation, applicability, enforceability, or formation of this Arbitration Agreement, except that disputes concerning the waiver of class or other non-individualized relief, payment of arbitration fees, whether conditions precedent to arbitration have been satisfied, and which version of the Arbitration Agreement applies shall be decided only by a court of competent jurisdiction.

The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties except as expressly provided in the Batch Arbitration subsection. The arbitrator may award monetary damages and non-monetary relief available to an individual party under applicable law and these Terms, and shall issue a written award stating the essential findings and conclusions on which the award is based.

8.2(e) Waiver of Jury Trial

EXCEPT AS EXPRESSLY SPECIFIED ABOVE, YOU AND THE COMPANY PARTIES HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. Covered claims and disputes shall instead be resolved exclusively by arbitration under this Arbitration Agreement.

8.2(f) Waiver of Class or Other Non-Individualized Relief

YOU AND THE COMPANY AGREE THAT, EXCEPT AS SPECIFIED IN THE BATCH ARBITRATION SUBSECTION, EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, COLLECTIVE, OR MASS ACTION BASIS. Only individual relief is available, and disputes of more than one customer or user cannot be arbitrated or consolidated with those of any other customer or user except as expressly provided for Batch Arbitration.

8.2(g) Attorneys' Fees and Costs

The parties shall bear their own attorneys' fees and costs in arbitration unless the arbitrator finds that either the substance of the dispute or the relief sought was frivolous or brought for an improper purpose. If either party must invoke the authority of a court of competent jurisdiction to compel arbitration, the party obtaining such an order shall have the right to collect its reasonable costs, necessary disbursements, and reasonable attorneys' fees incurred in securing that order.

8.2(h) Batch Arbitration

To increase efficiency of administration and resolution of arbitrations, you and the Company agree that in the event there are one hundred (100) or more individual requests of a substantially similar nature filed against the Company by or with the assistance of the same law firm, group of law firms, or organizations within a thirty (30) day period, JAMS shall administer the arbitration demands in batches of one hundred requests per batch, appoint one arbitrator for each batch, and provide for the resolution of each batch as a single consolidated arbitration with one set of filing and administrative fees due per side per batch, one procedural calendar, one hearing if any, and one final award.

This Batch Arbitration provision shall in no way be interpreted as authorizing a class, collective, or mass arbitration or action of any kind except as expressly set forth in this subsection.

8.2(i) 30-Day Right to Opt Out

You have the right to opt out of this Arbitration Agreement by sending a timely written notice of your decision to opt out by email to [email protected] within thirty (30) days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address and a clear statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of these Terms will continue to apply to you.

8.2(j) Invalidity, Expiration, and Modification

Except as provided in the waiver of class or other non-individualized relief subsection, if any part of this Arbitration Agreement is found under the law to be invalid or unenforceable, then that specific part shall be of no force and effect and shall be severed, and the remainder of the Arbitration Agreement shall continue in full force and effect. Any dispute covered by this Arbitration Agreement must be initiated within the applicable statute of limitations for that claim or controversy.

Notwithstanding any provision in these Terms to the contrary, if the Company makes any future material change to this Arbitration Agreement, you may reject that change within thirty (30) days of such change becoming effective by sending notice to the Company at the email above. Unless you reject the change in that manner, your continued use of the Site or Services will constitute acceptance of the updated Arbitration Agreement.

8.3 Export

The Site or Services may be subject to U.S. export control laws and may be subject to export or import regulations in other countries. You agree not to export, reexport, or transfer, directly or indirectly, any U.S. technical data acquired from the Company, or any products utilizing such data, in violation of United States export laws or regulations.

8.4 Disclosures

The Company can be contacted using the channels listed in Section 9 below. If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.

8.5 Electronic Communications

The communications between you and the Company use electronic means, whether you use the Site, send us emails, or whether the Company posts notices on the Site or communicates with you via email. For contractual purposes, you consent to receive communications from the Company in electronic form and agree that all terms and conditions, agreements, notices, disclosures, and other communications that the Company provides to you electronically satisfy any legal requirement that such communications would satisfy if they were in a hardcopy writing.

8.6 Entire Terms

These Terms constitute the entire agreement between you and us regarding the use of the Site and Services. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word "including" means "including without limitation". If any provision of these Terms is held to be invalid or unenforceable, the other provisions will remain in full effect, and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.

Your relationship to the Company is that of an independent contractor, and neither party is an agent or partner of the other. These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without the Company's prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. The Company may freely assign these Terms. These Terms shall be binding upon permitted assignees.

9. Contact Information

If you have any questions about these Terms, please contact:

Related Policies

Additional product and account terms are also available in the following documents: